Privacy Policy for Lunivo Labs

1. Introduction

Welcome to Lunivo Labs. We are a digital engineering and design agency committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal and business information in compliance with the Personal Data Protection Act No. 9 of 2022 of Sri Lanka.

2. Information We Collect

To evaluate and deliver our custom engineering and media services, we collect the following information:

• Contact Information: Name, email address, phone number, and company details provided via our contact forms or direct communication.
• Project Data: Business briefs, proprietary assets, branding materials, and technical requirements you share with us to execute UI/UX design, software development, or media projects.
• Automated Website Data: We automatically log basic analytics data (such as IP addresses, browser types, and usage patterns) when you visit our site to help us improve our web experience and maintain security.

3. How We Use Your Information

We use your data strictly for legitimate business purposes, which include:

• Providing accurate quotes and project proposals.
• Executing custom software development, UI/UX design, and cinematic media projects.
• Managing client communication, invoicing, and contract administration.
• Deploying and configuring your projects on secure Virtual Private Servers or other designated hosting environments.

4. Data Security & Confidentiality

We treat all client project data with strict confidentiality. We employ robust security measures, including secure server hosting and encrypted communication channels, to prevent unauthorized access. Project assets and sensitive business logic provided by you are strictly isolated and accessed only by personnel actively working on your project.

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal or business information. We may share necessary data with trusted third-party service providers (such as hosting infrastructure or payment gateways) solely to facilitate the delivery of our services. All such third parties are bound by strict confidentiality agreements.

6. Your Data Protection Rights

Under the Sri Lankan PDPA, you possess the right to:

• Request a copy of the personal data we hold about you.
• Request corrections to any inaccurate information.
• Request the deletion of your personal data (subject to legal and contractual retention requirements).
• Withdraw consent for marketing communications at any time.

7. Contact Us

For any privacy-related inquiries or to exercise your rights, please reach out to our team: